How Infon LLC collects, uses and protects personal data — in accordance with the Swiss Data Protection Act (DSG).
Trust is the foundation of every digital service.
That is why we attach great importance to data protection, information security and transparent processes. Personal data is processed solely within the scope of the respective service and in accordance with the applicable legal provisions. This statement informs you about which data we process, for what purpose and what rights you have.
For questions about data protection, Andreas Florian Dietschi, co-founder of Infon LLC and specialised in data protection, is available to you. You can reach him at info@infon.ch.
We collect and process personal data only to the extent necessary for the provision of our services, responding to enquiries or operating this website. Processing is carried out in accordance with the Swiss Data Protection Act (DSG) and, where applicable, the EU General Data Protection Regulation (GDPR).
Depending on use, this may include: contact details (e.g. name, email address), the content of your message or enquiry, and technical data generated automatically when visiting the website (e.g. IP address, date and time of access, pages viewed, browser used).
When the website is accessed, the hosting provider automatically stores technical access data in so-called server log files. These serve to ensure technical operation, security and error analysis, and are retained only for as long as necessary for these purposes.
If you contact us via the contact form or by email, the information you provide is used solely to process your enquiry and retained for the period necessary to do so.
By default, the assistant on this website works as a guided help tool directly in your browser; no input is transmitted to us or stored permanently. Should a specialised provider be used to answer free-text enquiries, the input is processed solely to respond to your enquiry; in that case, we ask you not to enter any particularly sensitive personal data.
This website does not use tracking or marketing cookies and does not integrate any analytics services to create user profiles.
Your data is only disclosed to third parties where this is necessary for the provision of the service, where you have consented, or where we are legally obliged to do so. Service providers engaged by us (e.g. hosting) are contractually bound to comply with data protection.
Where service providers abroad are used, data is only disclosed to countries with an adequate level of data protection or under appropriate contractual safeguards.
We retain personal data only for as long as necessary for the stated purposes or on the basis of statutory retention obligations. Thereafter, the data is deleted or anonymised.
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, falsification or misuse.
Within the scope of the legal provisions, you have the right to information about the data processed about you, as well as to its correction, deletion or restriction of processing. You may also object to processing and, where applicable, request the release or transfer of your data. To do so, please contact info@infon.ch.
You have the right to lodge a complaint with the competent supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (EDÖB).
We may amend this privacy policy at any time in order to adapt it to changed legal or technical conditions. The version published on this website at the relevant time applies.
Last updated: July 2026